Summary
				  Minor office procedures form an important part in            the management of patients with ear, nose and throat disorders. Office            procedures can be performed by a wide range of health-care practitioners            who are suitably trained and have an interest in ENT diseases, allowing            the patient to be treated definitively. A certain understanding of local            anatomy and the specialised equipment used is needed as is an understanding            of the potential pitfalls and complications. Once the anatomy of the            ear canal is familiarised, removing wax and foreign bodies can be undertaken;            as well as cleaning and packing of the canal, in otitis externa. Active            and recurrent epistaxis can be managed once the nasal cavity has been            anaesthetised. These office-based procedures are described.
				  摘要
				  簡單的門診操作是治療耳鼻喉疾病重要組成部分。受過適當訓練並對耳鼻喉疾病有興趣的各種醫生都可以進行這些門診操作,使病人得到徹底的治療。醫生需要對局部解剖、專科設備、可能出現的錯誤和合併症有一定的瞭解。在熟悉了耳道解剖之後,就可以進行耵聹和異物的清除,在外耳道炎時進行耳道的清潔和處理。鼻腔局部麻醉之後,就可以治療對活動性和復發性鼻衄。本文對這些門診操作進行了詳細的解釋。
Introduction
The specialist field of ear, nose and throat surgery          is heavily outpatient based. As a result, minor office procedures form          an important part in the management of patients with ear, nose and throat          disorders. While many office procedures can be suitably performed by a          wide spectrum of health-care practitioners, others demand a high level          of specialist skills and are therefore not suitable for generalists. This          is because the air-containing cavities of the head and neck are adjacent          to vital structures such as the eye and brain. The cavities themselves          are often difficult to visualise making procedures hazardous. A certain          understanding of local anatomy and specialised equipment is needed in          order to perform routine ENT office procedures safely. However, there          are a number of ENT office procedures that a suitably trained health-care          practitioner with an interest in ENT can competently perform, allowing          the patient to be treated completely.
The ear canal
Anatomy
The external ear consists of the pinna and the ear canal.          The ear canal is about 25mm long and 7mm wide in adults. The outer half          of the ear canal is cartilaginous and the inner half, bony. The ear canal          narrows slightly at the cartilage-bony junction before widening out again          at the eardrum. The first part of the ear canal can be straightened by          gently pulling the pinna upwards and backwards. Cerumen or wax is produced          in the outer half of the ear canal where the fine hairs of the ear canal          grow, and keeps the canal moist while inhibiting the growth of bacteria.
Wax removal from the ear canal
The indications for removal of wax from the external          ear canal include hard wax causing ear discomfort, wax affecting hearing,          wax causing infection and when the eardrum needs to be visualised.
The simplest method to remove wax is to irrigate it out          of the ear canal with a syringe. If there is a history of a perforated          eardrum, chronic middle ear disease, mastoid surgery or if the patient          is deaf in the other ear, the ear should not be syringed. To facilitate          syringing, the wax can be softened by instilling olive oil or 5% sodium          bicarbonate eardrops into the ear canal four times a day for five days          prior to syringing.1 Alternatively, proprietary products like          Waxsol
 and Cerumol
 can be used.
To syringe the ear, it is best to use a specifically          designed metal ear syringe available on the market, but a disposable 50ml          plastic syringe fitted with a suitable wide nozzle or cannula will suffice.          The length of the nozzle or cannula should be shorter than that of the          ear canal, so that damage to the eardrum will not occur. In practice,          the nozzle or cannula should not be inserted into the ear canal. A stream          of water at body temperature is gently aimed at the roof of the ear canal          while the pinna is pulled upwards and backwards to straighten the ear          canal in the adult2 (see Figures          1a and 1b). In children, it may not be necessary to pull          the pinna backwards and upwards as the ear canal is relatively straight.          The patient should be in a sitting position and a kidney dish or an ear          syringe cup is placed below the ear to receive the water and prevent soiling          of the patient's clothing. Remember that the eardrum is very delicate          and is at the medial end of the ear canal, therefore the force of water          should never be enough to damage the eardrum. The main risk of ear syringing          is to the eardrum, and so care must be taken not to insert the nozzle          or cannula of the syringe into the ear canal, and not to irrigate with          too much force. Wax is removed by the volume of water used, and not by          the pressure of the water stream.3 Ear syringing systems are          also available on the market e.g., the Earwash System by Welch Allyn -          this system requires the preliminary use of wax softeners before syringing          to be most effective.
Alternatively, an examination microscope and ear speculum          will allow for excellent visualisation of the ear canal and wax, which          can then be removed with a cerumen curette, loop, hook or by ear suction.          A less expensive magnification system such as a self-illuminating binocular          loupe system e.g., the Welch Allyn Lumiview, offers a good view of the          ear canal. If magnification is unavailable, a headlight will give illumination          to the ear canal but not magnification. While it may be possible to roll          out a hard bead of wax, working deeper in the ear canal is dangerous and          should not be attempted. A headlight has an added advantage of allowing          both hands to be free to work.
Foreign body 
Children especially tend to put small objects into their          ear canals, but this does not mean that adults never present with tissue          paper, cotton wool, or the occasional insect that has crawled into the          ear canal.4 The diagnosis of a foreign body is usually straightforward          and is made on otoscopy. Good magnification and illumination is essential,          using either an examination microscope or binocular loupes. It may often          be possible to remove a foreign body in the ear canal by irrigation, but          other methods can be employed. If the foreign body, e.g. a piece of paper,          can be grasped, then an alligator type ear forceps is used to remove it.          If the foreign body has a smooth surface, like a metal or a plastic bead          or ball, then an instrument, such as a hook, may be placed behind the          object, and the object rolled out, in order to extract it.5 But, the ear canal is very sensitive and getting an instrument between          the object and the canal wall can be very painful. Be careful not to push          the object deeper into the ear canal while attempting to grasp or remove          it, as you may push it through the ear drum and leave the patient with          a permanent hearing loss and damaged ear. Never perform this procedure          on a patient who is not 100% co-operative, especially a child. If there          is any doubt about performing the procedure or failure after a single          attempt, it would be more reasonable to refer the patient to an ENT surgeon.          Indeed sometimes general anaesthesia is warranted to facilitate an atraumatic          and painless removal of a foreign body.
Otitis externa - cleaning the ear canal
Infection of the ear canal, or otitis externa, presents          as otalgia and is frequently accompanied by a discharge. The calibre of          the canal is often reduced due to the inflamed swollen ear canal skin          and accumulated debris. This makes inspection of the eardrum difficult.          Once the diagnosis of otitis externa has been made, the ear canal needs          to be cleaned meticulously to remove infected material and to allow for          a more accurate diagnosis of the underlying cause to be made. Cleaning          is achieved either by careful ear mopping or by gentle suction. To mop          the ear canal, cotton wool is twisted onto an applicator with the ends          left frayed so that it remains absorbent (see Figure          2). It is used to remove moist pus and to dry the ear canal. The          tip of the applicator must not project further than the midpoint of the          cotton wool, so that the tip of the applicator will never come in contact          with the eardrum and damage it. While the pinna is pulled upwards and          backwards, the cotton wool is inserted into the ear canal, twisted and          then removed. The soiled cotton wool mop is removed and fresh cotton wool          applied. The procedure is repeated until the ear canal is clean and dry.          Alternatively, the ear canal can be cleaned and dried with ear suction          through a small ear speculum and under illuminating magnification. Once          the ear canal is clean, the full length of the canal and ear drum needs          to be inspected to gain an accurate clinical impression of the underlying          cause of the otitis externa.
Otitis externa - packing the ear canal
Ear pain accompanying otitis externa is due in part to          the inflammation and swelling of the canal skin. Reducing the inflammation          and swelling of the canal skin leads to a dramatic relief of symptoms,          and is best achieved by using a topical steroid ear drop.6 In order to keep the steroid in contact with the canal skin, a pack can          be placed into the ear canal. This can be in the form of a Merocel
 ear wick or ribbon gauze onto which steroid-containing eardrops can be          instilled.7 There are several eardrop preparations available          on the market which are suitable as they are compound preparations of          steroids and antibiotics e.g., Sofradex
 Otosporin
 and Garasone
 etc. Packing the ear canal means that both the pack and an instrument          must be inserted blindly into the ear canal. As a real danger of permanently          damaging the eardrum exists, the procedure must be done carefully with          a three-dimensional concept of the ear canal, especially its length. Packs          should be changed every one or two days until the calibre of the ear canal          approaches normal, at which stage the packs are no longer needed. The          clinical practitioner must ensure that ear packs are never left in the          ear canal without close supervision and follow-up as they can behave like          a foreign body themselves and over time can cause otitis externa per          se.
Hearing screening
Occasionally the general practitioner may be asked to          see a patient who has a suspected hearing loss. This may pose a problem          for the general practitioner as a full assessment is time-consuming. Time          is better spent screening patients and determining whether a hearing loss          exists, in which case referral to an ENT Specialist is required. In an          adult, a hearing loss may be volunteered by the patient and easily confirmed          by examining the patient. Difficulties in hearing and especially hearing          in noisy environments like restaurants, tinnitus, discharging ears and          noise-exposed occupations like construction site workers are signposts          in the history of a potential underlying hearing disorder. The ear may          indicate signs of a conductive loss e.g., perforated eardrum, middle ear          effusion or cholesteatoma. Cochlea hearing loss, whether pure or coexisting          with a conductive loss, cannot be adequately determined by inspection          alone and will require formal audiometric testing. Tuning fork testing          with a 512 Hz tuning fork, including the Rinne and Weber tests can be          done but, in the authors' opinion, remains too non-specific to be of practical          use for the average general practitioner.
If a hearing problem is suspected, the simplest and most          effective diagnostic test is an audiogram. This will usually require a          referral to an audiological centre or an ENT Specialist for further evaluation.          General practitioners with an interest in more accurate hearing screening          tools can explore the use of the Welch Allyn Audiometer, which allows          for a simple hearing test to be performed across several pure tone frequencies          at different sound level intensities whilst also doubling up as an otoscope.
The screening of hearing loss in children is even more          difficult as the problem needs to be elucidated by the clinician. Establishing          that there may be a hearing problem lies in the history. The parents may          have noticed that the child watches the television with the volume turned          up very loud or that the child does not respond to the parents' commands          when the child's back is turned to the parents. Parents are usually correct          and care is required in taking the history. Signposts of hearing problems          in the child are delayed speech development, poor school performance,          a positive family history of a hearing disorder that emerges before middle          age, a shy and introverted child or recurrent ear pain and ear discharge.          The ears should be inspected to exclude wax, perforated eardrums and middle          ear effusions. Any child with a suspected hearing loss due to any condition          other than an acute otitis media, should be referred to an ENT specialist.          The only practical office-based procedure for hearing screening of a child          by a general practitioner would be the use of a tympanometer which measures          the ear canal volume and middle ear compliance to diagnose normal and          negative middle ear pressures, middle ear effusions and perforated eardrums.          The test is simple and quick to perform but the cost of the equipment          may not be a viable option for all clinical practices.
In general, office-based procedures for hearing screening          by the general practitioner are few. A positive screening history and          an otoscopic examination is all that can be practically done before referral          to a hearing specialist.
Anterior nasal septum
Anatomy
The mucosa overlying the cartilage of the anterior nasal          septum, known as Little's area (named after Dr James Little who first          described it), is supplied by a plexus of terminal branches of the external          and internal carotid arteries known as Kiesselbach's plexus. This area          of mucosa is just posterior to the skin lined nasal vestibule and is easily          inspected with a Thudicum nasal speculum (see Figure 3) using a headlight. In children who have no nasal          vestibule hairs, the anterior nasal cavity is easily inspected even without          a speculum by turning up the tip of the nose with the examiners finger.
Anaesthetising the nasal mucosa
If the nasal mucosa is going to be cauterised or the          nasal cavity be packed, the nasal mucosa should be prepared by a topical          anaesthetic and vasoconstrictor. This will not only make the two procedures          more comfortable for the patient, but will also reduce bleeding and vasoconstrict          the vascular mucosa, especially the turbinates and allow better visualisation          and inspection of the nasal cavity. Anaesthesia and vasoconstriction can          be achieved by applying up to 4mls of 4% cocaine solution or 4% aqueous          lidocaine with 0.05% oxymetazoline in the form of a spray or soaked cotton          pledgets. If cocaine is used, clinicians must take care to avoid the patient          ingesting the cocaine or of overdosing the patient (maximum dose: 3mg/kg          body weight) as cardiac arrhythmias and complications are well recognised.
Epistaxis - active
A patient with active epistaxis, which cannot be controlled          by compression of the external cartilaginous nose (lower one-third), can          be managed in the office before referral for further management. The basic          technique is to apply pressure to the mucosa of the nasal cavity with          a nasal pack and in so doing, stem the flow of blood to the bleeding point.          Any pre-existing packs and clots should be removed from the nasal cavity          with nasal forceps and gentle nasal suction. Large clots can be self-evacuated          by the patient by asking them to sniff, causing the clot to be sucked          backwards through the nasopharynx and oropharynx and then spontaneously          spat out by the patient through the mouth.
Spraying 4% xylocaine into the nose before inserting          the epistaxis packs facilitates a more comfortable insertion procedure          for the patient, but absolute anaesthesia is never and need not be achieved.          Once anaesthetised, the nasal cavity should be packed with a proprietary          epistaxis nasal pack, like Merocel
,          Brighton balloon
 or          Simpson's balloon
.
Epistaxis - recurrent
There is a step-wise protocol for the management of recurrent          epistaxis, beginning with simple manoeuvres that the patient can do at          home, to more invasive office based procedures. Most epistaxis will be          due to bleeding from the anterior nasal septum, which is easily managed          by external compression of the cartilaginous portion of the external nose.          Recurrent epistaxis from this area can be managed by a physician who has          the equipment and knowledge to do so. The anterior portion of the nasal          septum is an area that is subject to the drying effects of inhaled air          and digital trauma. It is an area that can easily be inspected with a          headlight and a Thudicum nasal speculum. Once the offending superficial          or dilated blood vessels or bleeding point has been identified, the overlying          mucosa can be anaesthetised. It is important to dry the area of the mucosa          to be cauterised. The mucosa overlying and surrounding the superficial          vessels is then cauterised with silver nitrate.8 Silver nitrate          is available as a solid coating covering the tip of an applicator stick.          When the hard solid silver nitrate comes into contact with water, a chemical          reaction occurs with the release of nitric acid (which causes the chemical          acid coagulation) and silver hydroxide (which is seen as a white precipitate).          The stick should be applied to the mucosa with some pressure and only          for a few seconds until chemical cauterisation of the mucosa has occurred,          and this is seen as a whitening of the mucosa.9 Cautery should          never be undertaken on the contralateral adjacent septal mucosal lining          of the nose at the same consultation, as septal perforations have been          reported to occur. Another complication may arise from the moist silver          nitrate as the applicator is withdrawn from the nose. Inadvertent touching          of the skin of the vestibule or the nose can result in an unsightly burn          with potential scarring and disfigurement, so that extreme caution is          necessary. Similarly, mucus with silver nitrate running onto the upper          lip may also result in disfigurement and scarring of the skin.
Conclusion
Office based procedures for the ear, nose and throat          are many and varied, and some can easily be undertaken by the health-care          practitioner in general practice. The above mentioned procedures are relatively          simple procedures that can certainly be performed in a general practice          setting. Several other procedures can be undertaken but, in the authors'          opinion, will require further supervised training which is beyond the          current scope of this article.
Key messages
- Ear wax that causes discomfort, affects hearing,              aggravates infection or obscures inspection of the ear drum should              be removed.
 
- Wax should be softened with eardrops before syringing.
 
- To remove wax, gently syringe the ear canal with              water at body temperature.
 
- Remove foreign bodies in the ear canal with good              illumination, magnification and correct instruments.
 
- Understand the anatomy of the external ear to              avoid damaging the eardrum.
 
- Otitis externa requires the ear canal to be cleaned              by careful ear mopping or gentle suction.
 
- A swollen ear canal due to otitis externa may              need packing with an ear pack and a topical steroid preparation.
 
- Hearing loss in children may present as behavioural              problems or poor school performance. Referral is indicated.
 
- Epistaxis can be managed by external compression              of the soft lower part of the nose. If this fails to control the bleeding              after 15 minutes the nose should be packed.
 
- An identified source of bleeding in recurrent              epistaxis can be cauterised with silver nitrate.
 
A C Vlantis,  FCS(SA)ORL, FCSHK
 Clinical Lecturer,
 
  G Soo,  FRCS(Glasg), FCSHK, FHKAM ORL
 Senior Medical Officer,
 Division of Ear, Nose and Throat Surgery, Department of Surgery,            The Chinese University of Hong Kong.
Correspondence to :  Dr G Soo,  Division of Ear, Nose and Throat Surgery, Department of Surgery, The            Chinese University of Hong Kong, Prince of Wales Hospital, Shatin, N.T.,            Hong Kong. 
 
References
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- Bird S. The potential pitfalls of ear syringing.              Minimising the risks. Aust Fam Physician 2003;32(3):150-151.
 
- Memel D, Langley C, Watkins C, et al. Effectiveness              of ear syringing in general practice: a randomised controlled trial              and patients; experiences. Br J Gen Pract 2002;52(484):906-911.
 
- Schulze SL, Kerschner J, Beste D. Paediatric external              auditory canal foreign bodies: a review of 698 cases. Otolaryngol              Head Neck Surg 2002;127(1):73-78.
 
- DiMuzio J Jr, Deschler DG. Emergency department              management of foreign bodies of the external ear canal in children.              Otol Neurotol 2002;23(4):473-475.
 
- Tsikoudas A, Jasser P, England RJ. Are topical              antibiotics necessary in the management of otitis externa? Clin              Otolaryngol 2002;27(4):260-262.
 
- Brook I. Treatment of otitis externa in children.              Paediatr Drugs 1999;1(4):283-289.
 
- Makura ZG, Porter GC, McCormick MS. Paediatric              epistaxis: Alder Hey experience. J Laryngol Otol 2002;116(11):903-906.
 
- Hanif J, Tasca RA, Frosh A, et al. Silver              nitrate: histological effects of cautery on epithelial surfaces with              varying contact times. Clin Otolaryngol 2003;28(4):368-370.