Table 2: Areas of deficiencies and implemented strategies
Areas of deficiencies   Implemented strategies
     
Policy    
Lack of a responsible team and regular review to monitor the process of HRT prescription   Appointment of a co-ordinator to monitor the process of HRT prescription
     
Practice    

Lack of standard protocol/flowchart for doctors to follow
Lack of reminder system/recall system
Lack of awareness on referral sources for mammogram or osteoporosis

  Formation of a standard protocol/flowchart
Formation of a reminder/recall system
Standard referral sources
     
Patient    

Lack of structured, standard and up-to-date material about the current about the evidences on HRT

  Formation of standard, structured and up-to-date education materials current evidence on HRT
     
Staff    
Lack of regular training and education   Regular training and education